Our legal terms

1. Privacy policy

Your privacy is of very high importance for us. This policy explains how we may collect information about you and then use it in order to satisfy your holiday planning und booking requirements. It also outlines the security measures we take in order to protect your privacy and gives certain assurances on things that we will not do.

When you place an order or book a merchant, we collect your name, e-mail address, mailing address and phone number.

Use of information
We will use personal information about you for a number of purposes, including:

  • to advise you of any changes or problems with your merchant booking
  • to help us administer accounts, services and products which we offer
  • to help detect fraud or loss
  • to communicate with you by e-mail or telephone you (through calls or SMS) with information about our services or products or offers from the affiliate merchants of Maogma you have requested. This information is normally sent to you via electronic mail in the form of an e-newsletter.

Disclosure of information
We do not sell or disclose your personal information to other companies without your prior consent. We do not sell mailing lists to third parties.

The internet
We will only contact you if you have requested for us to do so about your requested travel packages and services. Our communications will be mainly in electronic mail.

Our website currently does not make use of cookies.
We may amend this policy from time to time, in which case the amended version will be published on our website. This policy applies to personal information held about individuals. It does not apply to information we hold about companies and other organisations.

Third-party sites
This website may contain links to other websites. Such links are provided solely as a convenience for you. Maogma is not responsible for the security practices of such websites.

2. Booking conditions

  • Maogma acts as a booking agent for the hotels, resorts and other service providers we will include in your personalized travel itinerary.
  • For your security, payments online are accepted via PayPal only. We will not ask you directly for your credit card and payment details.
  • In all cases, once the booking is confirmed, you are subject to the terms and conditions of that merchant's cancellation policy which shall be provided to you in detail.
  • to communicate with you by e-mail or telephone you (through calls or SMS) with information about our services or products or offers from the affiliate merchants of Maogma you have requested. This information is normally sent to you via electronic mail in the form of an e-newsletter.
  • Merchant cancellation policies may outline a period before check-in when cancellations will be subject to payment of a penalty. This period does not include the day of arrival - so, for example, a cancellation policy of '24 hours' means a reservation must be cancelled at least 24 hours before midnight on the day before arrival to avoid the penalty. Any cancellations must be made by sending an email or calling the Maogma travel team as soon as possible.
  • Where an offer of availability is made, the rooms are not held until the client accepts. We therefore advise clients to accept the offer as soon as possible after receipt in order to make a firm booking. You will be notified by email within 24 hours whether your booking has been successful. The absence of acknowedgement from Maogma means that your confirmation email has not been received successfully and you will need to try again until you receive an acknowledgement from Maogma.
  • Maogma cannot be held liable for errors or omissions in bookings, either made by the merchant, or as a result of system failure of any kind.
  • We do our best effort to ensure that Maogma's merchant information is accurate, however merchant facilities may change at any time and any opinions expressed are subjective.
  • Any advance deposits, additional fees or charges will always be clearly marked before you confirm your booking. Once paid, these additional charges are non-refundable.
  • Any changes to a booking that involve the addition of sequential nights to a stay will be considered an amendment to the original booking, regardless of whether the extra nights are booked by the person who made the original booking, or by another guest with whom they are staying.
  • Bookings for Maogma's exclusive merchant offers or promotions are subject to the terms and conditions set by the merchant for its particular offer. All offers are on request and subject to availability. They must be booked via the Maogma Travel Team and cannot be reserved online. Some merchants will require a deposit or full prepayment on booking, which may be non-refundable in case of cancellation. Any special terms will be stated on the booking and included in your confirmation. Merchant offers and promotions (and any applicable terms and conditions) are frequently added or amended, and will therefore only apply to completely new bookings. Reservations made before the start of the offer or promotion cannot be cancelled and rebooked at the lower rate.

3. Conditions of purchase

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

Our contract
When you place an order to purchase a product via Maogma, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us.

Alteration of service or amendments to the conditions
We reserve the right to make changes to our website, policies, and these conditions of purchase at any time. You will be subject to the policies and conditions of conditions of purchase in force at the time that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Our company details
This website is owned and operated by Maogma Inc.

Our company details

  • Maogma Philippines Inc.
  • Manila, Philippines 1106
  • SEC Reg. No. CS201120369
  • Business Permit No. 12-000163
  • Registered in the Philippines